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Indiegogo will refund backers when some campaigns don’t ship as promised


Indiegogo takes on campaigns ghosting their backers.

Indiegogo is taking a renewed swing at holding crowdfunding campaigns accountable for shipping products with a new program. The company’s “Shipping Guarantee” initiative promises that anytime you support an eligible campaign, you’ll get your order on time or your money back. It’s not a feasible system for campaigns that need backers’ cash to finish their product, but one that makes sense for established companies using Indiegogo to gauge interest and take preorders.

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