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Instagram blames some moderation issues on human reviewers, not AI

Instagram head Adam Mosseri on Friday addressed the moderation issues that saw Instagram and Threads users losing access to their accounts, having posts

In a post on Threads, Mosseri addressed the issue that has been plaguing the social platforms over the past several days, adding that the mistakes it’s found so far were due to content reviewers — people, not automated systems — “making calls without being provided the context on how conversations played out, which was a miss.” For instance, former Wall Street Journal tech columnist Walt Mossberg remarked that his engagement on Threads had rapidly plummeted to zero. Social media strategist Matt Navarra also pointed out that, in addition to having moderation problems himself, users were reporting that their follower growth rate and engagement was “falling off a cliff.”

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