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Instagram wrongly accuses some users of breaching child sex abuse rules

It was "horrible", "stressful" and "isolating" those affected tell BBC News.

Instagram users have told the BBC of the "extreme stress" of having their accounts banned after being wrongly accused by the platform of breaching its rules on child sexual exploitation. Over 27,000 people have signed a petition that accuses Meta's moderation system, powered by artificial intelligence(AI), of falsely banning accounts and then having an appeal process that is unfit for purpose. When asked by BBC News, Meta declined to comment on the cases of David, Faisal, and Salim, and did not answer questions about whether it had a problem with wrongly accusing users of child abuse offences.

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