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Intuit asked us to delete part of this Decoder episode


Intuit CEO Sasan Goodarzi claims it’s not accurate the company lobbies against free tax filing.

But then I got a note from Rick Heineman, the chief communications officer at Intuit, who called the line of questioning and my tone “inappropriate,” “egregious,” and “disappointing” and demanded that we delete that entire section of the recording. I told this to Rick, and he came back and asked that we “delete that which takes away from the conversation,” which he defined as “raised voices” or us “speaking over each other,” so that “listeners understand your question and the answer Sasan gave.” I think five years from now, we’re going to look back and go, “Wow, the addition of all the things you had, plus what you did with Credit Karma and MailChimp, were the key to ignite the next chapter of the company.” But the answer to your question is: yes, we’re stitching it all together to create one seamless platform.

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