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IT outage exposes fragility of tech infrastructure


Ultimately, when systems wobble, there is little that can be done - except wait for a fix.

As the global chaos subsides and systems continue to return online, the enormous IT outage which caused havoc around the world on Friday reveals a few uncomfortable truths about the foundations of our digital lives - and how fragile they might be. The outage showed that even the platform of an enormous firm like Microsoft, with its deep pockets and huge investment in robust system security, could be knocked sideways by an accidental error in a software update issued by an independent cybersecurity company. The outage also demonstrated, wrote Owen Sayers in Computer Weekly, “the immense risk we face if we put all our eggs into one huge world-spanning basket”.

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