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It's Not Just Hertz: More Rental Car Brands Are Using AI Scanners to Nickel-and-Dime You
A growing number of rental car brands, like Sixt, are using AI scanners to assess damage and it's leading to problems, as multiple customers tell The Drive.
The Drive separately reached out to Avis Budget Group and Enterprise Mobility (which also includes the National and Alamo brands) to confirm at the corporate level whether each company uses scanners for rental inspections. Delivering fair, transparent, and service-driven experiences for our customers remains our top priority.” It’s worth noting that Avis previously tested an AI-based system developed by a company named Ravin at London Heathrow Airport back in 2019. Backed by a decade of covering cars and consumer tech, Adam Ismail is a Senior Editor at The Drive, focused on curating and producing the site’s slate of daily stories.
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