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It's time for Samsung to step up its support game
We need more brick-and-mortar Galaxy Stores.
If you have trouble with your Galaxy phone, watch, tablet, laptop, or earbuds, bring them to the nearest one and get them fixed or replaced while waiting. The company is taking the time and resources to improve its software offerings and has turned itself around from being a laughing stock just a few years ago to building something people love. People are paying it now, only to be left to deal with over-the-phone support or third-party stores where walking out with a solution an hour later isn't a guarantee.
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