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It’s Time To Get Concerned, Klarna, UPS, Duolingo, Cisco, And Many Other Companies Are Replacing Workers With AI
The new workplace trend is not employee friendly. A growing number of companies are using AI to streamline operations, cut costs and jobs, to boost productivity.
CEO Carol Tomé highlighted that new technologies, including machine learning, enabled these cuts by automating tasks like proposal generation for sales teams, which previously required human pricing experts. While UPS clarified that AI isn’t directly replacing workers, the adoption of AI-driven tools to enhance efficiency in logistics, route optimization, and customer interactions suggests automation played a role in reducing the need for certain positions. While Cisco’s layoffs were framed as a realignment to focus on emerging technologies, the adoption of AI tools to handle tasks like network monitoring and troubleshooting suggests that automation reduced the need for certain roles.
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