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Italy says OpenAI's chatbot breaches data protection rules


Italy had previously banned the AI-powered chatbot over privacy concerns.

In a statement, the DPA said it "concluded that the available evidence pointed to the existence of breaches of the provisions contained in the EU GDPR [General Data Protection Regulation]". At the time of ChatGPT's reinstatement in Italy in April 2023, the Italian regulator told the BBC that it "welcomed the measures OpenAI implemented" but called for even more compliance. Microsoft has integrated AI into its Bing search engine, as well as its Office 365 apps such as Word, Teams and Outlook.

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