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Jeff Lawson’s legacy at Twilio is about more than a few rough quarters
When we consider Lawson's tenure, the bulk of the the company's life so far is far more telling of the real story than the past few quarters.
And while the company did raise its very modest forecast, this move may imply that its growth story did not improve as much as the board or activists wanted during the fourth quarter. In its third quarter, Twilio’s revenue increased 5% to $1.03 billion from a year earlier, and at the time, Lawson gave the results a positive rub in his official commentary, touting “another record quarter of non-GAAP income from operations and free cash flow.” Investors did not view the figures as favorably, though, and were seemingly more focused on the company’s anemic and slowing rate of revenue growth. For the fourth quarter of 2023, Twilio projected that growth would slow even further, falling to 1% to 2%, though now with the company promising better results than expected, we’ll have to wait and see what it really managed as the year came to a close.
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