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Keep’s AIOps platform helps ops teams reduce alert fatigue
Alert management for developers and ops teams may seem like a solved problem. Notifying an on-call engineer isn't exactly difficult anymore, after all.
The service aggregates data from a variety of monitoring tools, prioritizes and manages alerts, and then helps those teams diagnose the issue that led it to wake up the on-call engineer in the first place. “We found this works surprisingly well because when enterprises try us, it’s very easy for [an engineer] to start with the open source and to deploy Keep — even on a laptop with the Docker compose or Kubernetes — and just see what Keep gives them out of the box and to see the value of it in two hours. “The current AIOps market has a lot of potential but has been narrowed down technically to alerts due to early entrants that didn’t perform well product-wise and corrupted it,” Borenstein said.
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