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LA man nearly misses flight as self-driving Waymo taxi drives around parking lot in circles
The man nearly missed his flight after the self-driving car drove him around and around, all while he was on the phone with a customer service rep who was unable to stop the wayward vehicle.
The Waymo representative was finally able to get the car under control after a few minutes, allowing him to get to the airport just in time to catch his flight back to LA. He says that the lack of empathy from the representative who attempted to help him, on top of the point that he's unsure if he was talking to a human or AI, are major concerns. Johns, who ironically works in the tech industry himself, says he would love to see services like Waymo succeed, but he has no plans to hop in for a ride until he's sure that the kinks have been fixed.
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