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Landlords Froze Out Good Renters Due to Bad Data From Screening Company, Lawsuit Alleges | Consumer advocates have sued RentGrow, a tenant screening company used by landlords that provide low-income housing in D.C. and other cities, for failing to ensure that its background checks are accurate
Consumer advocates have sued RentGrow, a tenant screening company used by landlords that provide low-income housing in D.C. and other cities, for failing to ensure that its background checks are accurate.
A popular tenant screening company used by low-income housing landlords has been providing inaccurate and biased background checks, potentially blocking qualified renters from being approved for apartments, according to a lawsuit filed Wednesday. “Imagine being denied access to the home you deserve because a company you’ve never heard of churned out a specious background report based on defective data fed through a dubious algorithm,” John Davisson, EPIC’s director of litigation, said in a statement. Even when the data is accurate, EPIC and NACA allege, much of the information RentGrow’s risk scoring algorithms draw on, like criminal and eviction history, reflect systemic racial biases that disadvantage Black and Hispanic renters.
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