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LLM Observability in the Wild – Why OpenTelemetry Should Be the Standard
LLM Observability breaks in wild today as new libraries like OpenInference don't adhere to OpenTelemetry standards leading to silos and suboptimal performance for users who want to tie LLM observability with rest of their observability stack
Chatwoot has built something really compelling - an open-source customer support platform that unifies conversations across every channel you can imagine: live chat, email, WhatsApp, social media, you name it. Build features leveraging OpenTelemetry semantic conventions so that you get great out-of-box experience in SigNoz and adhere to thoughtful defaults that keep your services, DBs, queues, and LLM agents—in one coherent picture. If you’re shipping AI features and care about operability, add your voice: push for richer GenAI semantics in OpenTelemetry, and share real traces (sanitized) that show what you need to see.
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