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M&S stops online orders and issues refunds after cyber attack

The firm said it was 'truly sorry for this inconvenience' in a post on X.

Marks & Spencer (M&S) says it has stopped taking online orders as the company struggles to recover from a cyber attack. "Our experienced team - supported by leading cyber experts - is working extremely hard to restart online and app shopping. Previously, the firm was dealing with problems which affected people using Click & Collect, as well as paying with gift cards.

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