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Malleable software: Restoring user agency in a world of locked-down apps


The original promise of personal computing was a new kind of clay. Instead, we got appliances: built far away, sealed, unchangeable. In this essay, we envision malleable software: tools that users can reshape with minimal friction to suit their unique needs.

Building a workout timer tool using AI in Claude ArtifactsWe think these developments hold exciting potential, and represent a good reason to pursue malleable software at this moment. Web customization techniques provide a gentler slope before needing to create a browser extension.However, there’s another strategy that’s just as important, and sometimes overlooked: starting from the left side of the diagram and gradually offering more power. We grounded each of those projects in the specific use cases of recipes and travel to limit our scope and encourage authentic use, but we plan to try generalizing these ideas further and integrating them on top of a malleable infrastructure foundation such as Patchwork.

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