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Manychat taps $140M to boost its business messaging platform with AI
Chatbots and other kinds of AI agents — and the companies that build them — may feel like a dime a dozen these days. But the truth is that, for both
Manychat today has around 1.5 million customers across 170 countries, with the client list including the likes of Nike, the New York Times and Yahoo (the current owner of TechCrunch) as well as individual creators and much smaller outfits. CEO and co-founder Mike Yan said Manychat sends “billions” of messages annually on behalf of these users across TikTok, Instagram, WhatsApp, Messenger and other chat platforms. Sophia Popova, the Summit partner who led the investment and is joining the board of the startup, believes that Manychat’s approach of building out an engagement layer that’s seen a lot of success so far makes it a solid bet for the next wave of activity on messaging platforms.
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