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Marriott and Starwood hotels will have to get better at data security


Their data breaches leaked info for over 344 million people.

The FTC charged the companies with lax security practices that resulted in three big breaches detected in 2015, 2018, and 2020, “affecting more than 344 million customers worldwide,” leaking passport details, payment cards, and other info. Hotels have been one of many key targets for hackers, with one breach last year catching FTC Chair Lina Khan among the many people left waiting to check in when a ransomware attack forced MGM Resorts to fall back on using pen and paper. The FTC announced its charges in October, accusing the companies of having “deceived consumers” with false claims of “reasonable and appropriate data security.” Their alleged failures included having bad password and firewall practices and not patching outdated software and systems.

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