Get the latest tech news

Maximize open rates and conversions with this customer communication strategy


Learn how in-app messaging enables a unified experience based on user behavior to maximize open rates and conversions.

In this VB Spotlight, learn how in-app messaging bridges the gap by centralizing communication and enabling a unified experience based on user behavior to maximize delivery, open rates and conversions. What’s emerged as a top concern for users, says Carrie Sumlin, executive director of digital product and experience at Ally Financial, is a lack of ownership over the ways companies try to connect with them. Consolidating company-wide customer communications into a seamless, consistent experience in which the user journey flows smoothly has become one of the greatest challenges for organizations today.

Get the Android app

Or read this on Venture Beat

Read more on:

Photo of open rates

open rates

Photo of conversions

conversions