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McDonald's AI Hiring Bot Exposed Millions of Applicants' Data To Hackers


An anonymous reader quotes a report from Wired: If you want a job at McDonald's today, there's a good chance you'll have to talk to Olivia. Olivia is not, in fact, a human being, but instead anAI chatbotthat screens applicants, asks for their contact information and resume, directs them to a persona...

Olivia is not, in fact, a human being, but instead anAI chatbotthat screens applicants, asks for their contact information and resume, directs them to a personality test, and occasionally makes them "go insane" by repeatedly misunderstanding their most basic questions. On Wednesday, security researchers Ian Carroll and Sam Curry revealed that they found simple methods to hack into the backend of the AI chatbot platform on McHire.com, McDonald's website that many of its franchisees use to handle job applications. Carroll and Curry, hackers with along track record of independent security testing, discovered that simple web-based vulnerabilities -- including guessing one laughably weak password -- allowed them to access a Paradox.ai account and query the company's databases that held every McHire user's chats with Olivia.

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