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McDonald's bets on AI to boost order accuracy, streamline operations at 43,000 restaurants


The Wall Street Journal notes that McDonald's starting rolling out edge computing platforms at some of its US restaurants last year, and plans to add more to...

The initiative, according to Chief Information Officer Brian Rice, will help crews deal with daily stressors including customer and vendor interactions as well as equipment failures. The Wall Street Journal notes that McDonald's starting rolling out edge computing platforms at some of its US restaurants last year, and plans to add more to the mix in 2025. As Sandeep Unni, a retail analyst at market research firm Gartner, highlights, the popular burger giant will no doubt face difficulty when it comes to rolling out the tech across franchise and corporate owned locations.

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