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Meta Users Feel Less Safe Since It Weakened ‘Hateful Conduct’ Policy, Survey Finds


A survey of 7,000 active users on Instagram, Facebook and Threads shows people feel grossed out and unsafe since Mark Zuckerberg's decision to scale back moderation after Trump's election.

A member of the public policy team said in Meta’s internal workspace that the changes to the Hateful Conduct policy—to allow users to call gay people “mentally ill” and immigrants “trash,” for example—was simply an effort to “undo mission creep.” “Reaffirming our core value of free expression means that we might see content on our platforms that people find offensive … yesterday’s changes not only open up conversation about these subjects, but allow for counterspeech on what matters to users,” the policy person said in a thread addressing angry Meta employees. In the January announcement, he promised to “get rid of a bunch of restrictions on topics like immigration and gender that are just out of touch with mainstream discourse.” In practice, according to leaked internal documents, that meant allowing violent hate speech on his platforms, including sexism, racism, and bigotry. But all signs point to Zuckerberg not just liking the content on his site that makes it worse, but ignoring the issue completely to build moreharmful chatbots and spend billions of dollars on a “superintelligence” project.

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