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Meta users say paying for Verified support has been useless in the face of mass bans


Users have shared their interactions with Meta Verified support reps, who they claim have been dismissive and unhelpful.

In emails to TechCrunch and in posts elsewhere on social media, users have shared their interactions with Meta Verified support reps, who they claim have been dismissive and unhelpful. Image Credits: screenshot of Meta Verified chat, via Manya KhuranaIn other emails with TechCrunch, users describe having unproductive conversations with reps who seem unable to resolve issues with the erroneous bans. Reached for comment, Meta Communications Director Andy Stone again declined to share a statement or an update on the ongoing problem, leaving users in the dark.

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