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Microsoft Dynamics 365 Called Out For 'Worker Surveillance'


Microsoft Dynamics 365's "field service management" tools enable employers to monitor mobile workers via smartphone apps -- "allegedly to the detriment of their autonomy and dignity," reports The Register. From the report: According to a probe by Cracked Labs - an Austrian nonprofit research group ...

Microsoft Dynamics 365's "field service management" tools enable employers to monitor mobile workers via smartphone apps -- " allegedly to the detriment of their autonomy and dignity," reports The Register. From the report: According to a probe by Cracked Labs - an Austrian nonprofit research group -- the software is part of a broader set of applications that disempowers workers through algorithmic management. It's part of a larger ongoing project helmed by the group called " Surveillance and Digital Control at Work," which includes contributions from AlgorithmWatch; Jeremias Adams-Prassl, professor of law at the University of Oxford; and trade unions UNI Europa and GPA.

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