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Microsoft is struggling to sell Copilot to corporations - because their employees want ChatGPT instead
Copilot is struggling to win over workers
You may like Microsoft does use OpenAI’s models to power Copilot, and offers very similar features to ChatGPT, with information summaries, email drafting, data analysis, and image generation. But by the time Microsoft began selling Copilot to businesses, many office workers had already tried out ChatGPT at home, giving the chatbot a first-mover advantage.” Despite negotiating with companies such as Volkswagen, Accenture and Barclays, which all signed deals for over 100,000 accounts in agreements worth ‘tens of millions’ a year, Microsoft still lags behind OpenAI in its user base, and organizations are having to encourage workers to use the chatbot.
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