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Microsoft is Working on an Xbox AI Chatbot

Microsoft is currently testing a new AI-powered Xbox chatbot that can be used to automate support tasks. From a report: Sources familiar with Microsoft's plans tell The Verge that the software giant has been testing an "embodied AI character" that animates when responding to Xbox support queries. I ...

Microsoft is currently testing a new AI-powered Xbox chatbot that can be used to automate support tasks. From a report: Sources familiar with Microsoft's plans tell The Verge that the software giant has been testing an "embodied AI character" that animates when responding to Xbox support queries. The Xbox AI chatbot is connected to Microsoft's support documents for the Xbox network and ecosystem, and can respond to questions and even process game refunds from Microsoft's support website.

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