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Microsoft says AI tools such as Copilot or ChatGPT are affecting critical thinking at work – staff using the technology encounter 'long-term reliance and diminished independent problem-solving'
AI tools might be convenient for workers, but there's a risk they'll become too reliant in the future
Researchers at Microsoft and Carnegie Mellon University surveyed 319 knowledge workers in an attempt to study the impact of generative AI at work, raising concerns about what the rise of the technology means for our brains. That referenced research into the impact of automation on human work — which found that depriving workers of the opportunity to use their judgement left their cognitive function "atrophied and unprepared" to deal with anything beyond the routine. Research from Stanford has suggested workers are more effective and productive working alongside an AI assistant, but also found we easily slip into overreliance on such tools, sparking compliance or too much trust in the technology.
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