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Morgan Stanley wealth advisors are about to get an OpenAI-powered assistant to do their grunt work


The rollout will be a real-world test for the vaunted productivity gains of generative AI, which took the world by storm in late 2022.

The program, built using OpenAI's GPT-4, essentially sits in on client Zoom meetings, replacing the note-taking that advisors or junior employees have been doing by hand, according to Jeff McMillan, Morgan Stanley's head of firmwide artificial intelligence. The rollout will serve as a real-world test for the vaunted productivity gains of generative AI, which took Wall Street by storm in recent months and has bolstered the value of chipmakers, tech giants and the broader U.S. stock market. The program, built using OpenAI's GPT4, essentially sits in on client Zoom meetings, replacing the note-taking that advisors or junior employees have been doing by hand, according to Jeff McMillan, Morgan Stanley's head of firmwide artificial intelligence.

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