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Most agentic AI tools are just ‘repackaged’ RPA solutions and chatbots – and Gartner says 40% of projects will be ditched within two years
Gartner says agentic AI tools still have a long way to go before providing tangible enterprise value
A recent study from the consultancy found rising costs, lack of return on investment (ROI), and poor risk controls will bite, noting that most current use cases for agentic AI are immature. "Most agentic AI projects right now are early stage experiments or proof of concepts that are mostly driven by hype and are often misapplied," said Anushree Verma, Senior Director Analyst at Gartner. "Most agentic AI propositions lack significant value or return on investment (ROI), as current models don’t have the maturity and agency to autonomously achieve complex business goals or follow nuanced instructions over time,” Verma added.
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