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Most managers now rely on AI for hiring and firing, study finds


A Resume Builder survey found 60% of US managers use AI for key staff decisions, often with little oversight or training.

A significant number of workplace managers are using generative AI (genAI) tools — particularly OpenAI’s ChatGPT, Microsoft Copilot, and Google Gemini — to make critical personnel decisions, including who gets promoted, who gets a raise and who gets fired, a new survey found. The online survey by Resume Builder was conducted in late June and included 1,342 US managers; it showed 60% of them now use genAI tools to make critical decisions about their direct reports. Haller said companies encourage managers to use genAI to improve efficiency, enable faster decision-making, reduce overhead, and support data-driven insights that enhance productivity and scalability.

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