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Most US Workers Avoid AI Chatbots Despite Productivity Benefits, PEW Finds
Most American workers are not embracing AI chatbots in their jobs, with 55% rarely or never using these tools and 29% completely unfamiliar with them, according to a Pew Research Center survey released Tuesday. Only 16% of workers report regular use of AI chatbots like ChatGPT, Gemini or Copilot. ...
Most American workers are not embracing AI chatbots in their jobs, with 55% rarely or never using these tools and 29% completely unfamiliar with them, according to a Pew Research Center survey released Tuesday.Only 16% of workers report regular use of AI chatbots like ChatGPT, Gemini or Copilot. For the majority who don't use AI chatbots, 36% cite lack of relevance to their job as the primary reason. The technology sector leads in workplace adoption, with 36% of employers actively promoting chatbot use, followed by financial services (24%).
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