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Mostly AI’s synthetic text tool can unlock enterprise emails and conversations for AI training
Mostly AI's synthetic text tool can generate question-and-answer pairs, enabling enterprises to train smarter customer service chatbots.
While proprietary text datasets – like emails, chatbot conversations and support transcriptions – are collected on a large scale, they are difficult to use because of the inclusion of PII (like customer information), diversity gaps and structured data to some level. With the fine-tuned LLM in place, the Mostly AI Platform will create the synthetic text which can be downloaded or stored in a database for further processing,” Tobias Hann, the CEO of the company, told VentureBeat. “The Mostly AI platform has been benchmarked against other companies and solutions in the past and has consistently demonstrated superior performance when it comes to the quality (accuracy, fidelity) and privacy of the created synthetic data,” Hann added.
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