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Nevada will use Google AI to process a backlog of unemployment cases


Nevada has a new helper in its quest to plow through a backlog of unemployment claims: Google AI. Gizmodo reports that the initiative will task a cloud-based AI model with analyzing appeals hearing transcripts and suggesting whether they should be approved.

The Nevada Independent wrote in June that the AI model, trained on the state’s unemployment law and policies, will analyze transcripts of virtual appeals hearings. Carl Stanfield, DETR’s IT administrator, told the Nevada Independent that Google’s AI (which uses the company’s Vertex cloud system) can rule within five minutes. “If a robot’s just handed you a recommendation and you just have to check a box and there’s pressure to clear out a backlog, that’s a little bit concerning,” Michele Evermore, a former deputy director for unemployment modernization policy at the Department of Labor, told Gizmodo.

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