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Never use a warning when you mean undo (2007)
Are our web apps as smart as they should be? By failing to account for habituation (the tendency, when presented with a string of repetitive tasks, to keep clicking OK), do our designs cause people…
Habit formation is actually good thing: it saves us the trouble of having to think when confronted with interface banalities and it lessens the probability that our train of thought will get derailed. A subtle warning will get passed by, so let’s pull out all the stops: we’ll blink the screen and play a loud stretching noise to ensure that the user is paying attention. Aza gave his first talk on user interface at age 10 at the local San Francisco chapter of SIGCHI and got hooked.
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