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New California Law Requires One-Click Subscription Cancellations

A new law in California will make it easier for consumers to cancel their streaming subscriptions and similar products when they enroll in automatic renewal of those services. From a report: The law, passed through Assembly Bill (AB) 2863, will require companies that offer automatic subscription ren...

A new law in California will make it easier for consumers to cancel their streaming subscriptions and similar products when they enroll in automatic renewal of those services. The initial law was meant to prevent companies from allowing customers to purchase a subscription through the web, while forcing them to call a hotline to cancel them. Consumer advocacy groups complained that companies would often subject customers to frustrating long wait times on the phone with the hope that they would eventually hang up without cancelling their service.

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