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New data shows AI agents invading the workplace, with mixed results

As businesses embrace new AI tools, employees are worried about how they'll change the workplace.

The research follows a report from Stanford University, which similarly showed that a growing number of working professionals are beginning to trust agents, but only for menial tasks. And while the vast majority (90%) of respondents in the Workday survey agreed that the use of agents could boost their productivity, many of them were also concerned that a growing dependence upon these systems would lead to increased demand from their bosses, an erosion of critical thinking skills, and fewer human interactions within their organizations. The results of the Workday survey highlight a mounting tension across many workplaces: business leaders are keen to embrace agents and other AI systems -- primarily to boost productivity but also, in many cases, to signal to customers that they're keeping up with the ongoing AI boom -- even while their employees are having to come to terms with the benefits and drawbacks of sharing a portion of their job responsibilities with faceless algorithms.

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