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New Zealand public services reveal details about their AI use


According to a survey by the Department of Internal Affairs last year, 37 of the 50 public agencies surveyed were using at least one type of AI.

RNZ can reveal artificial intelligence is taking on diverse roles across New Zealand's public service - from surgical risk assessments at Health NZ, to fishing vessel camera monitoring for MPI. Some academics want greater transparency in the government's use of AI, saying Kiwis have the right to know when decisions about healthcare and social services aren't being made by humans. According to data on the Department of Internal Affairs' digital.nz website, 50 public agencies were surveyed in July last year and 37 were using at least one type of AI, from chatbots to transcription software to image analysis.

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