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Nintendo outsources customer support to South America eliminating 200 US-based long-term contractors
Nintendo's culling of its US contractors in customer support roles comes as it experiences an extraordinary fiscal year, fueled by the Switch 2's successful launch.
At Nintendo of America, we are extremely thankful to have partnered with several companies and their talented contractors over the years to deliver high-quality customer service experiences.” I contribute to multiple tech publications, including TechRadar and NotebookCheck, as well as Game Rant, where I focus primarily on news, commerce, and buying guides. When I'm not scouring the internet for the latest in tech stories, you will find me playing a game of Civilization or DotA with friends and frenemies alike while dropping recommendations for Apple TV+'s Foundation to everyone I come across.
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