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Noyb, the Austrian non-profit founded by activist Max Schrems, has filed a complaint alleging that OpenAI has violated the EU’s GDPR, and has not done enough to correct inaccurate personal information provided by ChatGPT


Noyb, the Austrian non-profit founded by activist Max Schrems, has filed a complaint with the local privacy authority, alleging that OpenAI has violated the EU's General Data Protection Regulation (GDPR) and has not done enough to correct inaccurate personal information provided by ChatGPT.

Noyb, the Austrian non-profit founded by activist Max Schrems, has filed a complaint with the local privacy authority, alleging that OpenAI has violated the EU’s General Data Protection Regulation (GDPR) and has not done enough to correct inaccurate personal information provided by ChatGPT. The complaint against OpenAI, filed on Monday (29 April) with Austria’s DSB, centres around “hallucinations”, wrong answers provided by artificial intelligence (AI) large language models. Sometimes, the model will infer the wrong words to fill in a sentence, giving an incorrect answer, or “hallucination” in the industry’s jargon.

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