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NTSB chair says systemic failures led door plug to fly off Boeing 737 Max midflight


The blowout aboard Alaska Airlines Flight 1282 in January 2024 occurred minutes after the jet took off from Portland, Oregon.

The heroic actions of the crew of Alaska Airlines flight 1282 ensured everyone survived last year when a door plug panel flew off the plane shortly after takeoff, leaving a gaping hole that sucked objects out of the cabin, National Transportation Safety Board Chair Jennifer Homendy said Tuesday. But Homendy said “the crew shouldn’t have had to be heroes, because this accident never should have happened.” The board found that lapses in Boeing’s manufacturing and safety oversight, combined with ineffective inspections and audits by the Federal Aviation Administration, led to the terrifying malfunction. Boeing factory workers told NTSB investigators they felt pressured to work too fast and were asked to perform jobs they weren’t qualified for, including opening and closing the door plug on the particular plane involved.

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