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Numia’s software brings offline and online customer interaction data into one place

Numia helps companies track all of their customer interactions in one place and uses AI to personalize customer journeys.

In LatAm that isn’t the case, though, as many enterprises and banks keep the data from physical locations siloed from its digital counterpart. The company decided to pivot to its current strategy in 2020 after seeing that customers weren’t connecting the data they got from their physical locations to their online platforms. Numia is announcing a $3.5 million seed round led by Cometa with participation from MatterScale Ventures and London-based Boost Capital Partners, among others.

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