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One Minute to Close is a stealthy twist on a familiar retail nightmare

A look at the stealthy service-industry horror, One Minute to Close.

Whether it's the repeat shoplifters with odd nicknames, chancers who believe the warehouse should have every out-of-stock item available within seconds, or just the complainers unhappy that you've had the audacity to run out of ready-peeled quail eggs (that actually happened) we all have retail horror stories that linger in the mind long after other, more obviously important events, have faded. One Minute to Close doesn't just put you in the shoes of that dreaded late-night customer, it adds an inventive twist by turning the whole experience into a sandbox stealth mission. On one occasion, when I hid behind a shelf-stacking cage filled with several items - ah, the memories - the guard walked straight into me without registering my presence and kept pushing me along.

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