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Online health record giant MyChart just slipped a clause into its terms and conditions barring patients from suing the firm for mishandling their health data.
Online health record giant MyChart just slipped a clause into its terms and conditions barring patients from suing the firm for mishandling their health data.
The new MyChart terms-of-service update comes at a time when the nation’s largest health insurance company, UnitedHealth Group, is facing numerous class action lawsuits from consumers and physicians for a 2024 ransomware attack resulting in a massive breach of patient data. In recent decades, many corporations have slipped arbitration provisions into their agreements with workers and consumers to shield themselves from legal accountability for damages ranging from defective products to wage theft and antitrust violations. A judge in the Ninth Circuit Court of Appeals struck down Ticketmaster’s arbitration clause, in part because the firm’s market power over ticketing meant consumers had no other alternative and therefore were unable to voluntarily accept the contract.
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