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Our crisis is not loneliness but human beings becoming invisible


Our crisis of work and technology is one in which too many people feel that nobody sees them as a fellow human being

Take the example of Courtney, a Black woman and a pregnant graduate student, who met her obstetrician for the first time at a prenatal visit, according to Patrice Wright, a reproductive justice scholar at Howard University in Washington, DC. On the one hand, we are living in an AI spring, a moment in which artificial intelligence is being deployed to solve problems we thought were intractable, such as how to conquer drug-resistant bacteria in hospitals, how to predict earthquakes, or how to decode the language of sperm whales, with sometimes magical results. We hear that apps track whether Amazon drivers look away from the road, or that the Chinese government has deployed a ‘social credit’ algorithm to assign citizens a risk score determining their ability to book a train ticket.

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