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Partner with Product to pay down technical debt

Technical debt is a partnership problem, not just an engineering problem.

When you show them that certain areas of the code make it take twice as long to build features, or that production issues are hurting customer retention, suddenly technical debt becomes their problem too, not just Engineering’s. Through this partnership with Product, you can build a broader culture where everyone agrees that keeping the codebase healthy is key to going faster and enabling better customer expansion and retention. But most importantly, you stop having those frustrating conversations where Engineering is asking for time to “fix technical debt” and Product is wondering why they can’t just build the features customers want.

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