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Protesters Say Uber and Lyft Are Still Failing Their Blind Passengers
At a protest in San Francisco, blind Uber and Lyft users claim that the ride-hailing companies aren’t doing enough to prevent drivers from turning them away.
Last summer, when Krystal White was visiting Houston for a National Federation of the Blind convention, she claims she had to hide her guide dog named Gage in order to get an Uber from the airport. The protest was organized by the National Federation of the Blind and took place on White Cane Awareness Day, meant to spotlight the needs of people with visual impairments. Protesters have long claimed that drivers will decide to not pick up passengers with a visible disability, which includes people who require a wheelchair or guide dog, and do not face repercussions.
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