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Real criminals, fake victims: how chatbots are being deployed in the global fight against phone scammers
New scambaiting AI technology Apate aims to keep scammers on the line while collecting data that could help disrupt their business model
Apate’s aim is to defeat global phone scams with conversational AI, taking advantage of systems already in place where telecommunications companies divert calls they can identify as coming from scammers. Photograph: Mike Bowers/The GuardianRichard Buckland, a cybercrime professor at the University of NSW, says technology like Apate is distinct from other types of scambaiting, which can be amateur, or amount to vigilantism. Privacy is not 'absolute': Asio boss calls for tech companies to work with police – video The NASC says people should hang up on scammers immediately and “not attempt to engage with criminals”.
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