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Redbox app axed, dashing people’s hopes of keeping purchased content

Customers uncertain as app remains downloadable after company's Chapter 7 filing.

Throughout that time, [Redbox] has generally behaved as though the Kiosks were abandoned, although it did remove a very small number of them once it was threatened with a preliminary injunction in a state court lawsuit. As Chicken Soup sorts through its debts and liquidation, customers are left without guidance about what to do with their rental DVDs or how they can access movies/shows they purchased. As we’ve seen before, streaming companies can quickly yank away content that people feel that they paid to own, be it due to licensing disputes, mergers and acquisitions, or other business purposes.

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