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Rogers networks reliability and resiliency assessment after 2022-07-08 outage
Assessment of Rogers Networks for Resiliency and Reliability Following the 8 July 2022 Outage – Executive Summary A report by Xona Partners Inc. July 2024 Summary Overview In the early morning of 8 July 2022, Rogers Communications Inc.
Rogers had to send Subscriber Identity Module (SIM) cards from other mobile network operators to its remote sites to enable its staff with wireless connectivity to communicate with each other. Additionally, Rogers deployed backup connectivity from third party service providers to its network operation centre and other critical remote infrastructure sites, and invested in tools that would help validate router configuration changes. Consider calculating the cost impact of a network outage to help mitigate the consequences of incidents through decision-making on resource allocation and communication with stakeholders to preserve brand-image and financial stability.
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