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Roku disables TVs and streaming devices until users consent to new terms

Roku users around the country turned on their TVs this week to find an unpleasant surprise: the company required them to consent to an arbitration

Roku users around the country turned on their TVs this week to find an unpleasant surprise: the company required them to consent to an arbitration agreement in order to access their device. Though in retrospect I, and also literally every single user of your company’s services, would have preferred a straightforward electronic opt-out instead of this dishonest ploy to increase friction and further coerce adoption of these terms. Don’t delay or, when people sue them over how they held devices hostage in order to coerce them into consumer-hostile dispute resolution terms, you won’t be able to join in on the fun.

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